Patient Advocacy Volunteer Program Fall 2015 Application

Friday, August 21, 2015 - 9:00am to Friday, August 28, 2015 - 5:00pm

Patient Advocacy Volunteer Program

Banner-UMC/Pre-Health Professions Advising Center

Fall, 2015 Application

Please read the information about this opportunity carefully.  There are required training dates and immunization clearances required and you must commit to availability for these to participate.  To be considered for this program you must complete TWO online applications by the deadline of August 28, 2015 by 5:00 PM:  

  1. The Pre-Health Professions Advising Center online application which is accessed through the link at the end of this explanation.
  2. The Banner-UMC Volunteer Services on-line application which is found here:

The Patient Advocacy Volunteer Program is designed for students intending to apply to health professional programs who have completed at least one year of college (at UA or who have transferred to UA from another college/university).  There is no preference given for an applicant's particular career path within the health professions. The patient advocate volunteer will be assigned to one of two acute care units at Banner University Medical Center-Tucson: 3NE (a medical/surgical unit) and 4NE (intermediate cardiothoracic care). The patient advocate will be responsible for rounding on patients by utilizing an established rounding process and guidelines.  Rounding is defined as the act of proactively meeting with patients and discussing needs such as communication with staff, hospitalization and stay, safety, and plan of care. After the patient advocate has rounded with the patients, the advocate then summarizes the findings and action is taken by the hospital providers.


The role of the patient advocate is to enhance patient-centered care and satisfaction through facilitation of need based communication between patient, family, and staff.  The patient advocate will gain: effective communication skills; a better understanding of patient satisfaction determinants; increased awareness of health care system service quality and protocols; knowledge of methods to evaluate patient satisfaction and the impact that this satisfaction has on the hospital; and exposure to health administration and other public health challenges.  Patient advocates will also provide valuable information to Banner University Medical Center regarding opportunities to improve care as well as analyses of needs relevant to specific health care patient populations. 


Suggested shifts for this project are 10 a.m. to noon and 10p.m. or midnight.  These shifts can be a minimum of 4 days of the week for 1 of the time slots.  Other options can be discussed.  If you are interested to take part in this pilot project please complete the online application.  DEADLINE TO APPLY IS FRIDAY, August 28, 2015 by 5 PM; both online applications must be completed by this date.   When considering the project; please review the timeline and the steps required to become a Patient Advocate Volunteer. Preference will be given to students who have some prior clinical experience.

This application process is designed to give applicants some familiarization with the application process to health professional programs.  Attention to detail and ability to articulate your interest in health professions is critical. 

If selected for this program, you must:

  1. Provide a copy of all your MMR Immunization Records.  

    Measles (rubella), Mumps, and Rubella: proof of 2 vaccinations OR positive laboratory titer results for MMR antibodies.

    Varicella (Chicken Pox): proof of 2 vaccinations OR positive laboratory titer results for Varicella antibodies.

  2. Obtain Health Clinic clearance which requires 4 separate clinic visits for the TB Series.  There is no cost for the clinic process.  The Health Clinics will be scheduled between September 14th and October 9th. 

  3. Complete ONE Volunteer Orientation training.  The dates to select from are:

    Friday, September 11th                                  3:00 to 6:00 p.m. - Room TBD

    Saturday, September 12th                             9:00 a.m. to 12:00 p.m. - Room TBD

    These sessions will take place at the Main Campus, 1501 North Campbell Avenue.  Our volunteer placements will start after clearance from the Health Clinic; which will be completed by mid-October.

The PRIMARY APPLICATION FOR FALL 2015 Patient Advocacy Volunteer Program  is available through this link: BEGIN APPLICATION